How to Clean Low E Glass Windows & Not Damage Them

Author: Janey

May. 20, 2024

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How to Clean Low E Glass Windows & Not Damage Them

As a professional window cleaning and after builders cleaning company, we must continually collaborate with glass suppliers to stay updated with the latest glass technology. One type of glass that is becoming increasingly prevalent in new home construction in Sydney is Low E Glass.

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Low E Glass is produced similarly to standard glass but features a thin metallic oxide film fused to one side (usually the interior). This coating can be particularly challenging for inexperienced window cleaners.

What Makes Low E Glass Special?

Originally used in commercial office buildings for its energy efficiency (by reducing heat loss), Low E Glass is now becoming a popular choice for residential homes. This is particularly true for new homes built in Sydney’s North Shore. The glass reduces UV rays, heat, and glare more effectively than standard glass.

Cleaning the Exterior vs. Interior

While the outside of Low E Glass can be cleaned like standard glass (e.g., with a squeegee), special care is needed for the interior due to the metallic oxide coating. Here are some steps to keep in mind:

What to Avoid Using on Low E Glass

Do not use the following on the metallic oxide coating:

  • Abrasive Cleaners
  • Ammonia-based products
  • Powder-based cleaners
  • Alcohol-based products
  • Harsh alkali or acid-based cleaners
  • Scrapers, blades, or squeegees
  • Metal-based objects like scourers

Low-E Glass - Traditional Window Cleaning

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As an East Coast Australia resident, specifically in Newcastle, I encounter this glass daily. Unlike tint, this glass has a metallic coating fused to the glass in the factory. Although Viridian manufactures it, it often gets rebranded once it reaches the glazier's warehouses. Despite being a hassle to work with, it can be cleaned well and safely.

Challenges and Common Mistakes

Architects often specify it in new builds due to its cost-effective nature for achieving the thermal and safety properties of double glazing or thicker panels. However, many builders and glaziers are still unaware of its proper installation. Consequently, I frequently see it installed incorrectly, with the coating facing the external side, which is a big no-no.

Visit the Viridian website, and you’ll find many negative reviews, even from window cleaners. The glass can make hot rooms hotter and cold rooms colder. It can attract a particular type of mold and can get easily scratched by pets. Fingerprints that seem to be removed are often still visible in sunlight.

Effective Cleaning Tips

For cleaning instructions, Viridian suggests using clean water and vinegar, but this isn’t effective. Instead, wash and squeegee the glass quickly, then apply acetone (nail polish remover) liberally using a spray bottle. Follow it up immediately with a clean microfiber cloth and re-wet and squeegee the glass.

When detailing, don’t press hard to avoid scratches. Avoid wearing jewelry or using nails to clean, as these can scratch the surface. Do not use colored solutions that might stain the coating.

Customer Advisory

Advise your customers against sticking Blu-Tack or sticky tape on the glass, as residues can stain. Also, inform them that even after removing fingerprints and tiny paint spots, the glass might still not be perfectly clear or free from stains underneath. The cloudiness, rainbow marks, and roller marks result from poor manufacturing standards. It’s essential customers understand they've been affected by these standards, though you now know how to clean the glass as best as possible.

On a final note, consider charging higher rates due to the complexity of the job.

Contact us to discuss your requirements for switchable pdlc smart glass. Our experienced sales team can help you identify the options that best suit your needs.

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